Realizing the need for a code of conduct for civil servants, the Santhanam Committee (Anti-Corruption Committee) 1964 said, “It is a real necessity for a country like India to develop its material resources and to raise the standard of living of all sections. Along with this, the degradation of the norms/standards of public life will have to be removed. Such avenues and means have to be found which can give proper place to idealism and patriotism in the aspirations of the youth. The lack of ethical integrity, which has been a characteristic feature of recent years, is perhaps the most important factor hindering the development of a strong tradition of integrity and efficiency ."
The fourth report of the Second Administrative Reforms Commission titled "Ethics in Government" has recommended central importance to the qualities like ethics, values, and empathy in the civil service. It states that it is necessary to act by placing oneself in the position of subordinate or servant for a wider social purpose. The conflict between superior and subordinate, cultures can be avoided by adopting a sense of empathy toward the weaker sections of the society rather than the feelings of superiority, nobility, and ownership. It has been clarified in the report of the commission that in order to maintain the standards of social responsibility, fair treatment of civil servants cannot be ensured only by strict rules and regulations. That's why in India Efforts are made to fulfill this goal through effective, inclusive training of civil servants.
Through the proposed Civil Service Standards, Performance and Accountability Bill, 2010, efforts have been made by the Government of India to strengthen the conduct and ethics of the Civil Services. The basic features of the proposed bill are as follows-
* Clarification and inclusion of civil service values.
* Civil Service Code of Ethics and Conduct.
* Appointment to civil services.
* Development and strengthening of the performance management system.
* Establishment of Civil Services Authority.
Provision has been made in this bill to provide a statutory basis for the regulation of public services in India. The core values of public services, are the Public Service Code of Ethics, Public Service Management Code, Protection of Whistle-Blowers, Recruitment Code regulating public services, and Public Service for proper development and smooth functioning of public services. Issues like the constitution of service authority etc. are included in this bill.
The bill aims to develop public services as efficient, professional, politically neutral, merit-based, accountable, and essential tools of good governance. In fact, the need for qualities like empathy is clarified keeping in mind the changes in the relationship between the citizen and the state. At present, the standards of conduct for civil servants are done on the basis of the Conduct Rules mentioned in the Civil Service (Conduct) Rules under Article 309 of the Constitution of India. Realizing the need for a law on this, the Civil Service Standards, Performance and Accountability Bill, 2010 was brought by the Government of India, in which provisions have been made to make civil servants efficient in a multifaceted manner. Apart from this, several efforts have been made by the Ministry of Employees, Public Grievances and Pensions, and Lal Bahadur Shastri Academy to equip civil servants with accommodative abilities.