Interview Etiquette - Codes of Conduct for Interviews

Interview Etiquette - Codes of Conduct for Interviews
Posted on 12-09-2023

Etiquette, the embodiment of good manners, plays a pivotal role in elevating an individual's demeanor into that of a refined and respected individual. Behaving appropriately in public not only garners respect but also fosters appreciation from those around us. It is imperative to adhere to socially accepted norms of behavior.

An interview, on the other hand, is a crucial interaction between a potential employee and an employer, wherein the latter assesses various facets of the former for potential employment within the organization. Achieving success in interviews is paramount for individuals aspiring to secure their dream jobs.

Interview Etiquette, therefore, encompasses a set of guidelines that individuals should observe when participating in interviews. Let's delve into some essential interview etiquette tips:

  1. Prepare for Telephonic Interviews: When attending telephonic interviews, ensure that you have your resume readily available. Find a quiet space and have a pen and paper handy for jotting down any necessary information.

  2. Punctuality is Key: Arriving at the interview venue ahead of schedule is crucial. Leave home with ample time, accounting for potential traffic jams, vehicle issues, route diversions, and other unforeseen circumstances. Familiarize yourself with the route beforehand to avoid last-minute confusion.

  3. Transportation Matters: If you lack personal transportation, consider booking a cab or requesting a friend or family member to drop you off at the venue. Avoid relying on public transport for the day of the interview.

  4. Dress the Part: Pay meticulous attention to your attire. Adhere to a professional dress code to make a lasting first impression. Opt for attire that complements your appearance, such as a light-colored shirt paired with well-fitted dark trousers. Ensure your shoes are polished and noiseless. Maintain neatly combed hair and apply a subtle perfume to smell pleasant.

  5. Confident Entrance: Approach the interviewer's office with confidence, offering a warm smile as you greet them. A firm handshake conveys confidence, assertiveness, and a readiness to tackle challenges. Refrain from initiating a handshake if the interviewer is female and wait for their cue before sitting.

  6. Maintain Eye Contact: Sustaining eye contact with the interviewer demonstrates attentiveness and sincerity, avoiding unnecessary distractions.

  7. Honesty is Key: Honesty should be your guiding principle during the interview. Fabricating stories or providing false information can lead to complications later on. Authenticity is appreciated.

  8. Tone and Pitch: Be mindful of your tone and pitch; remain polite yet assertive in your communication.

  9. Stay Composed: Combat nervousness by staying composed throughout the interview. Remember that failure to secure the position is not the end of the road; second chances are often available.

  10. Posture and Demeanor: Maintain an upright posture, avoiding fidgeting with pens or paper. Cultivate a positive attitude, setting yourself apart from the competition.

  11. Silence Your Phone: Prior to the interview, switch your mobile phone to silent mode. Interrupting the interview with a ringing phone is considered impolite.

  12. No Gum-Chewing: Chewing gum during an interview is considered immature and unprofessional.

  13. Organized Documents: Carry your resume in a proper folder, avoiding folding. Bring any other pertinent documents that may be required during the interview, and have a passport-sized photograph readily available.

  14. Professional Language: Avoid slang and one-liners during interviews, maintaining a formal tone.

  15. Refrain from Humor: Jokes and humorous remarks should be avoided during the interview.

  16. Express Gratitude: Don't forget to extend your gratitude to the interviewer once the interview concludes.

Incorporating these interview etiquette tips into your job-seeking strategy will undoubtedly enhance your prospects and leave a lasting positive impression on potential employers.

Aspect of Interview Etiquette Codes of Conduct
Punctuality Arrive on time for the interview, preferably a few minutes early. If you're running late, inform the interviewer in advance.
Dress Code Dress professionally and appropriately for the job and company culture.
Preparation Research the company, position, and interviewer(s) beforehand. Be ready to discuss your qualifications and why you're a good fit.
Body Language Maintain good eye contact, offer a firm handshake, and sit up straight. Avoid slouching, fidgeting, or excessive gesturing.
Communication Skills Speak clearly and confidently. Listen attentively to the interviewer and answer questions concisely.
Cell Phone Usage Turn off or silence your cell phone before the interview. Do not check or use it during the interview.
Respectful Behavior Be polite and respectful to everyone you encounter, from receptionists to interviewers.
Questions for the Interviewer Prepare thoughtful questions to ask the interviewer about the company, team, and role.
Follow-up Send a thank-you email within 24 hours to express gratitude for the interview opportunity.
Confidentiality Maintain confidentiality about any sensitive information discussed during the interview.
Honesty Provide truthful and accurate information about your qualifications and experiences.
Follow Instructions Follow any specific instructions provided by the employer, such as bringing documents or completing tasks before the interview.
Positive Attitude Maintain a positive and enthusiastic attitude throughout the interview.
Feedback Handling Accept constructive criticism gracefully and use it as an opportunity for self-improvement.

Remember that interview etiquette can vary depending on the industry and company, so it's essential to adapt to the specific expectations of the organization you're interviewing with.

Interview etiquette and codes of conduct are essential aspects of the job search process. How you conduct yourself during an interview can greatly influence your chances of success. In this comprehensive guide, we'll explore interview etiquette in detail, covering various aspects such as preparation, attire, communication, body language, and follow-up. By the end of this extensive discussion, you'll have a thorough understanding of how to navigate interviews with professionalism and grace.


1. Pre-Interview Etiquette:

Before the interview, thorough preparation is key. Here's what you should consider:

  • Research the Company: Familiarize yourself with the company's history, mission, values, recent news, and products/services. This knowledge will help you answer questions and demonstrate your genuine interest.

  • Know the Job Description: Understand the specific requirements and responsibilities of the job you're applying for. Tailor your responses to highlight relevant skills and experiences.

  • Prepare Your Resume: Be ready to discuss your resume in detail. Be honest and ready to explain any gaps or discrepancies.

  • Plan Your Route: If it's an in-person interview, plan your route to the interview location, considering traffic and public transportation options. Aim to arrive at least 10-15 minutes early.

  • Gather Necessary Documents: Bring multiple copies of your resume, a list of references, and any other requested documents, such as certifications or transcripts.

  • Practice Common Interview Questions: Rehearse responses to common interview questions like "Tell me about yourself" and "Why should we hire you?" Practice helps you articulate your thoughts clearly.

  • Prepare Questions for the Interviewer: Prepare thoughtful questions about the company, team, and role. This shows your interest and engagement.

  • Dress Appropriately: Choose professional attire that aligns with the company's dress code. When in doubt, it's better to be slightly overdressed than underdressed.

2. During the Interview:

During the interview itself, adhere to these etiquette guidelines:

  • Punctuality: Arrive on time or log into the virtual interview a few minutes early. Being late can create a negative impression.

  • Greeting and Introduction: Offer a firm handshake (if in person), maintain eye contact, and greet the interviewer(s) with a polite, confident, and friendly demeanor. In virtual interviews, a friendly and professional greeting is equally important.

  • Body Language: Maintain good posture, sit up straight, and avoid fidgeting. Use positive body language to convey confidence and enthusiasm.

  • Active Listening: Listen carefully to the interviewer's questions, and don't interrupt. Show engagement through nodding and occasional verbal affirmations like "I understand" or "That's an interesting point."

  • Communication Skills: Speak clearly and concisely. Avoid using filler words such as "um" or "uh." Be mindful of your tone and pitch.

  • Responding to Questions: When answering questions, use the STAR method (Situation, Task, Action, Result) to provide structured responses. Be specific and provide examples from your experiences.

  • Honesty and Integrity: Always be honest in your responses. If you don't know the answer to a question, admit it, but express your willingness to learn.

3. Post-Interview Etiquette:

After the interview, follow these steps to maintain professionalism:

  • Thank You Note/Email: Send a thank-you note or email within 24 hours of the interview. Express your appreciation for the opportunity and reiterate your interest in the position.

  • Follow-Up: If you haven't heard back within the expected timeframe, it's acceptable to follow up with a polite email or phone call to inquire about the status of your application.

  • Handling Multiple Offers: If you receive multiple job offers, respond promptly and professionally to each offer. Be honest about your timeline for making a decision.

4. Virtual Interview Etiquette:

Virtual interviews have become more common, so it's essential to master the following etiquette aspects:

  • Technical Preparation: Test your equipment (camera, microphone, and internet connection) beforehand. Ensure you have a backup plan in case of technical issues.

  • Environment and Background: Choose a quiet, well-lit space with a neutral background. Remove distractions and personal items from view.

  • Camera and Microphone Etiquette: Look into the camera when speaking, not at the screen. Mute your microphone when not speaking to minimize background noise.

  • Virtual Body Language: Maintain eye contact by looking at the camera, not the interviewer's image on the screen. Use facial expressions to convey engagement and enthusiasm.

5. Panel and Group Interviews:

In situations with multiple interviewers, consider the following:

  • Addressing Multiple Interviewers: When responding to questions, direct your answer to the person who asked but maintain eye contact with others in the room.

  • Balancing Responses: Ensure your responses are concise and evenly distributed among the interviewers. Don't monopolize the conversation.

  • Maintaining Eye Contact: In virtual group interviews, switch your gaze between different participants, mimicking the in-person experience as closely as possible.

6. Phone Interview Etiquette:

For phone interviews, keep these tips in mind:

  • Scheduling: Agree on a specific date and time for the phone interview. Ensure you're in a quiet place with good cell reception.

  • Eliminating Distractions: Minimize background noise, put your phone on silent mode, and focus solely on the conversation.

  • Tone of Voice: Speak clearly and at a moderate pace. Your tone should convey enthusiasm and professionalism.

7. Behavioral Interview Etiquette:

Behavioral interviews require you to provide specific examples from your past experiences. Use the STAR method:

  • STAR Method: Describe the Situation, Task, Action, and Result of each example. This structured approach demonstrates your ability to handle real-world situations.

  • Providing Specific Examples: Be prepared to share examples that showcase your skills and achievements. Focus on positive outcomes and what you learned from challenges.

8. Lunch/Dinner Interviews:

These interviews often include a meal and require a different set of etiquette rules:

  • Dining Etiquette: Familiarize yourself with proper dining etiquette, including table manners and using utensils correctly.

  • Conversation Topics: Keep the conversation professional. Avoid controversial topics like politics or personal matters. Instead, discuss industry trends, the company, and your qualifications.

  • Paying the Bill: If the interviewer offers to pay, express your gratitude. If not, be prepared to cover your share of the bill discreetly.

9. Illegal or Inappropriate Questions:

During interviews, some questions may be illegal or inappropriate. Here's how to handle them:

  • How to Respond: Politely and professionally deflect such questions by saying something like, "I prefer to focus on my qualifications and experience relevant to the position." If the question persists, consider discussing it with HR later.

10. Dealing with Rejection:

Not every interview will lead to a job offer. Maintain professionalism in the face of rejection:

  • Professionalism in Rejection: Thank the interviewer for their time, express your disappointment gracefully, and ask for feedback to improve. Stay in touch with the company for future opportunities.

11. Conclusion and Recap:

In summary, interview etiquette and codes of conduct are crucial for success in the job search process. Proper preparation, professional behavior during the interview, and post-interview follow-up can significantly impact your chances of landing your desired job. Whether you're facing in-person, virtual, panel, phone, or behavioral interviews, understanding and applying these etiquette guidelines will help you present yourself in the best possible light and increase your chances of success in your job search.

Thank You